After claiming she was a victim of dental insurance fraud, a patient says her insurance company is making her pay for it.
In recent headlines, TikToker Alberta (@alberta.nyc) says she was a victim of dental insurance fraud by her own dentist.
In her original video, Alberta says she received a letter from an unfamiliar company, Your Smile Partners, telling her to “brush her teeth.” The letter also reportedly stated that if she did not respond, it would be considered consent for teledentistry.
Alberta says she chose to ignore the letter. However, she says she received a bill about a new claim for teledentistry a few weeks later, leaving her owing $100. She says the letter claims she had a dental procedure done over Zoom, which she denies.
What did her insurance say?
In an update video, Alberta says her insurance company refused to drop the teledentistry charges. Her video has reached over 299,000 views and 22,000 likes as of the publication of this story. She captioned it, “The saga continues.”
“My insurance company says I have to pay for a fake dental procedure that happened to me ‘via Zoom,’” Alberta begins.
She again describes how she thought the letter was a scam from the beginning.