Dentists to Blame for Increasing C Diff Cases?

Stacy Holzbauer, DVM, MPH, lead author of the study and career epidemiology field officer for the CDC and the Minnesota Department of Health (MDH) presented their findings. The researchers interviewed 1,626 people with community-associated C difficile between 2009 and 2015, … Read More

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Survey says dental patients are dissatisfied

Dentists have a new challenge on their hands. According to a recent study, the majority of dental patients would not recommend doing business with their current dental provider. In an increasingly consumer-driven marketplace, this is problematic for both providers and … Read More

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Mass. adds new Delta Dental plan despite concern

July 19, 2017 — The Massachusetts Division of Insurance (DOI) has approved a new low-cost preferred provider organization (PPO) plan from Delta Dental of Massachusetts, despite concerns from the state’s dental society. In response, the Massachusetts Dental Society has petitioned for a … Read More

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DSO customer service lags behind insurance, retail industries

Originally published June 16, 2017 By Theresa Pablos, DrBicuspid.com associate editor June 16, 2017 — Patients appear dissatisfied with the dental service/support organization (DSO) experience, according to the results from a new survey. Those who received services from DSOs ranked their customer experience … Read More

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