Conduent Inc., the company that runs the New Mexico Medicaid program’s management information system, on Tuesday announced it has again been selected by the New Mexico Human Services Department for a new contract.
The new Conduent management information system is expected to go live in November 2024, HSD spokeswoman Marina Piña said, and will include a new modular, cloud-based technology that will help Medicaid enrollees “apply, enroll, or renew benefits and access services across a wide array of programs.”
She said Conduent’s new cloud-based system will also streamline the provider enrollment process and include a provider enrollment tool. She said Conduent’s new contract with the state officially went into effect in December.

