Here are six emerging trends for dental leaders to know regarding artificial intelligence, staffing, insurance and patient care:
1. AI adoption: Several DSOs have added AI technology in recent weeks to enhance patient care and improve operational efficiency, including DECA Dental Group, Great Expressions Dental Centers and Aspen Dental. DSO leaders have predicted that AI will become the basis with which all dentistry will be practiced, and that advancements will continue with AI diagnostic tools.
2. Payer scrutiny: Dental leaders and clinicians are pushing for increased oversight and accountability for insurance companies as challenges mount for practice operations and patient care. Several states are currently considering legislation related to dental loss ratios in addition to bills aimed at increasing payer transparency.