During the COVID-19 pandemic, governments changed rules and procedures related to Medicaid enrollment. These changes decreased many of the burdens eligible people face when signing up for programs and contributed to a 30 percent increase in Medicaid enrollment. However, the end of public health emergency declarations brings an end to these pandemic policies, which many fear could lead to eligible people losing public health insurance simply because they are unable to fulfill administrative requirements such as accurately filling out and submitting forms, renewing their enrollment and communicating with Medicaid agencies.
A new study investigates public perceptions of administrative barriers affecting health insurance access. Publishing soon in the journal Health Affairs Scholar, it was conducted by Simon Haeder, PhD, associate professor in the Department of Health Policy & Management at the Texas A&M University School of Public Health, with his co-author Don Moynihan, PhD, from the McCourt School of Public Policy at Georgetown University. The study uses a nationally representative survey of American adults to measure attitudes about policies meant to reduce administrative burdens and explore how these attitudes vary among different populations.
The survey, conducted in late 2022 and early 2023, asked respondents about nine policies aimed at reducing administrative burdens for individuals currently enrolled in the Medicaid program related to the nation’s transition out of the public health emergency. These include automatic renewals, the use of prefilled forms, plain language and alternate communications like text messaging, ensuring states have enough resources to handle enrollment, and increased outreach and enrollment efforts. Haeder measured levels of general support for such administrative changes and how experience with Medicaid, political ideology and ability to handle administrative tasks affect support of these policies.